Refund policy

Return Policy for Creek Life Lure Co.

At Creek Life Lure Co., we are committed to your satisfaction. If you're not entirely pleased with your purchase, our return policy ensures a hassle-free experience:

  1. Eligibility:

  • Returns are accepted within 30 days of the original purchase date.

  • Products must be unused, in their original packaging, and in resalable condition.

  • Gift cards are non-refundable and cannot be returned or exchanged.

  1. Initiating a Return:

  • Contact our customer service team at creeklifelureco@outlook.com to initiate the return process.

  • Please provide your order number, a brief reason for the return, and any relevant images if applicable.

  1. Return Shipping:

  • Customers are responsible for return shipping costs unless the return is due to a manufacturing defect or an error on our part.

  • If the return is due to a defect, damage, or an error on our part, we will provide a prepaid return label.

  • We recommend using a trackable shipping service for your protection.

  1. Refunds / Exchanges:

  • Once we receive and inspect your returned item, we will process the refund or exchange promptly.

  • Refunds will be issued to the original payment method.

  1. Damaged or Defective Items:

  • If you receive a damaged or defective product, please contact us immediately for assistance.

  • We may request photos of the damaged item for our records.

  • We will provide a prepaid return label for damaged or defective items.

  1. Questions or Concerns:

Creek Life Lure Co. aims to make your fishing experience exceptional. Thank you for choosing us for your small-stream fishing needs.